Business intelligence lies in the space between your data and your decisions. Most organizations have a good decade of historical data, but few have made the transformation from bits to insight. Useful business intelligence solutions have three components: tight integration with databases and IT systems, carefully and cleverly developed analytic algorithms, and quick and intuitive business interfaces. If any of these three is missing, the BI project will fail. Insights are unreliable, ineffectual, or unreachable.
Darkhorse has deep expertise in all three areas. IT integration is secure, stable, and robust. Business users get instant answers and develop compelling stories – without months of training. And reporting results are accurate, articulate, and insightful, yet devoid of trivial or misleading information.
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Data visualization is the art of creating beauty out of data chaos. Teasing insight from large databases is difficult and fraught with pitfalls. At Darkhorse, we've developed techniques to mine data for its useful advice and then to quickly express this information in an intuitive form. This may include animated simulations, interactive charts, or unique representations. The goal is to let the data tell a story that will inform decision-making.
The proliferation of location-based data has opened new opportunities to understand operations, customers, and opportunities. Drawing on geographic research from the Centre for Excellence in Operations, Darkhorse develops models to optimize facility location, routing, scheduling, deployment, and a host of other complex problems.
The only certainty in forecasting is that most forecasts are wrong. Sales trends become sales cycles, and declining demand suddenly rebounds. Darkhorse has developed a number of robust techniques to not only model trends, but to allow the user to interact with the data using transparent and adaptive models. The skills, precision, and understanding gained from this process can revolutionize workforce planning, demand forecasting, and capital budgeting.
One of the aims of Darkhorse Analytics is to commercialize the over ten years of emergency services research conducted by the Centre for Excellence in Operations. The Centre has worked extensively with Fire and EMS clients in Canada and the US and has developed a deep understanding of the issues within this complex industry. Some of the tools that have been developed include station location, scheduling, and deployment models. The researchers have also developed groundbreaking fleet-sizing and demand-forecasting techniques. The Centre hosts an annual conference that connects academics and practitioners from around the world. Learn more about Emergency Services at www.darkhorseemergency.com.